Doing research » Scope

A practical tool for prioritising research questions – and ensuring that they don’t all end up in a usability test

As a UX researcher, you often have to answer questions like: ‘how much are participants willing to pay for our product?’ Or, ‘can you ask them to tell us more about what they want from us?’

Photo by YIFEI CHEN on Unsplash

What is a research framework and why do we need one?

Matthew Godfrey explains why and how they adopted the Research Funnel framework introduced by Emma Boulton to structure and prioritise research questions.

Why the double diamond isn’t enough

The Double Diamond model is used in a lot of innovation projects. However, depending on how you interpret the various sections of the double diamond, you could think the output is a tested prototype or maybe an implemented real-world MVP. Two very different things.

The Horizon of Inquiry – To find time for research, don’t fight the flow—fit into it

Every time you make a product decision you are placing a bet. An organisation should not be scared by this but motivated to look for answers and insights.

User Experience vs. Customer Experience: What’s The Difference?

Discussing the difference between CX and UX is not useful. It’s better to look at the different levels of interaction.

What is the framework for innovation? Design Council’s evolved Double Diamond

The Double Diamond model is often used in an innovation process. It describes stages of divergent and convergent thinking, both in idea generation phase

It’s Never a Good Time to Do Research – Which is why you should be doing research all the time

Instead of treating research as a special activity, we should embrace the habit of asking questions and looking for evidence in every step of the way.

User experience research vs. market research for product design and development – a blurring line?

Traditionally market research has a wider perspective. User research focuses more on behavioral data. However both disciplines are shifting more towards each other.

Up and Down the Ladder of Abstraction

Use the ladder of abstraction to understand if you are on the right level with a question or answer. A useful technique during an interview or scope session.

The Research Funnel

The Research Funnel describes four levels of research: 1) exploratory 2) strategical 3) tactical and 4) operational.

The Hypothesis Prioritization Canvas

The canvas helps your team define hypotheses and select the most critical ones for research.

UX Research Cheat Sheet

The UX Research Cheat Sheet describes UX methods and activities available in various project stages. 

Designing Credible Studies: A Research Framework

An introduction of the NCredible research framework intended to minimize bad research behaviors. 

When to Use Which User-Experience Research Methods

To better understand when to use which user research method, Christian introduced a framework along 3 dimensions: 1) Attitudinal vs. Behavioral, 2) Qualitative vs.

A Stakeholder Interview Checklist

Kim created a useful cheat sheet with questions to ask different type of stakeholders when preparing a study.